is an organization?
EO terms an organization is a system of people that carry out
a system of tasks. Together, these two systems make up an enterprise,
business, or company. The organization members provide
the capabilities and energy to make the enterprise function.
Therefore, EO work reserves the term "organization" for
the human system. It uses words like enterprise, business,
or company for the combination of the organization and the
system of tasks its members perform.
framework for creating an Extraordinary Orgnization
EO's work is based
on a conceptual framework for thinking about how people
come together in organizations to produce results and outcomes. First,
individual and collective human capability creates all results
to have the results and outcomes we want, this human
capability must be applied effectively.
applied capability requires:
takes an effective organization to meet these requirements.
have an Effective Organization people must be willing to
contribute their capabilities and to do so effectively.
This requires meeting
on helping organization members meet these four conditions
through a revolutionay form of organization.
Members of Extraordinary Organization perform each of these
in an exceptional way. As a result, they
produce exceptional results and outcomes in all three dimensions
of any enterprise:
of work life
- Customer benefits
- Business results